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Need help choosing the right pest control solution or have a question about your order?
Our team is here to help and will respond as quickly as possible.
📍 Address: [Votre adresse définitive]
📧 Email: support@repelix.com
📞 Phone: [Votre numéro définitif]
🕒 Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (GMT)
Please fill out the form below and we'll get back to you as soon as possible.
Questions? We've Got Answers
Find answers about delivery, returns, tracking and customer support
How long does delivery take?
keyboard_arrow_downEach order is carefully processed and dispatched within 1–3 business days. Once shipped, delivery typically takes 3–8 business days within the United Kingdom.
How can I track my order?
keyboard_arrow_downOnce your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link. Please allow up to 48 hours for tracking information to become available.
Do you offer free shipping?
keyboard_arrow_downYes. We offer free standard shipping on all orders across the United Kingdom, with no minimum purchase required.
Can I cancel my order?
keyboard_arrow_downOrders may be cancelled free of charge before they have been processed and dispatched. If you need to modify or cancel an order, please contact us as soon as possible at support@repelix.com.
Can I return my order?
keyboard_arrow_downYes. We offer a 30-day return policy from the date you receive your order. Items must be returned unused and in their original condition. Please refer to our Return & Refund Policy for complete details.
How can I contact customer support?
keyboard_arrow_downOur support team is available Monday to Friday, from 9:00 AM to 6:00 PM (GMT). You can contact us at support@repelix.com and we aim to respond within 24 business hours.
Which product should I choose?
keyboard_arrow_downThe best solution depends on the type of pest and the area you would like to protect. Browse our collections to find the most suitable option for your needs.