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Contact Us

Need help choosing the right pest control solution or have a question about your order?

Our team is here to help and will respond as quickly as possible.

📍 Address:
Office 1569, 60 Tottenham Court Road
Fitzrovia
London W1T 2EW
United Kingdom

📧 Email: support@repelix.co.uk

📞 Phone: +44 7446 380031

🕒 Support Hours: Monday – Friday | 9:00 AM – 6:00 PM (UK Time)

Please complete the form below and our team will respond as soon as possible.

Questions ? We've Got Answers

Find answers about delivery, returns, tracking and customer support

How long does delivery take?

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Each order is carefully processed and dispatched within 1–3 business days. Once shipped, delivery typically takes 3–8 business days within the United Kingdom.
The total estimated delivery time is 4–11 business days, including processing and transit.

How can I track my order?

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Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link. Please allow 24 to 48 hours for tracking information to become available.

Do you offer free shipping?

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Yes. We offer free standard shipping on all orders across the United Kingdom, with no minimum purchase required.

Can I cancel my order?

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Orders may be cancelled free of charge before they have been processed and dispatched. If you need to modify or cancel an order, please contact us as soon as possible at support@repelix.co.uk.

Can I return my order?

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Yes. We offer a 30-day return policy from the date you receive your order. Items must be returned unused and in their original condition. Please refer to our Return & Refund Policy for complete details.

How can I contact customer support?

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Our support team is available Monday to Friday, from 9:00 AM to 6:00 PM (UK Time). You can contact us at support@repelix.co.uk and we aim to respond within 24 business hours.



Which product should I choose?

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The best solution depends on the type of pest and the area you would like to protect. Browse our collections to find the most suitable option for your needs.





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