Terms of service

Last Updated: July 9, 2026

Welcome to REPELIX. These Terms of Service ("Terms") govern your access to and use of our website, products, and services available at repelix.co.uk.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Company Information

This website is operated by REPELIX LIMITED.

Company Number: 17327050

Registered Office:

Office 1569, 60 Tottenham Court Road

Fitzrovia, London

W1T 2EW

United Kingdom

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old; or

• You have obtained permission from a parent or legal guardian to use this website.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

3. Products and Product Information

We make every reasonable effort to ensure that product descriptions, specifications, images, and prices displayed on our website are accurate.

However:

• Product images are for illustrative purposes only.
• Colours and appearance may vary slightly depending on your device.
• Specifications and product details may be updated without prior notice.
• We do not guarantee that all information on the website is always free from errors or omissions.

4. Orders and Payments

When you place an order, you are making an offer to purchase products from us.

All orders are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel an order;
• Limit quantities purchased;
• Cancel orders where pricing or product information contains an obvious error;
• Refuse orders suspected of fraud or misuse.

All prices displayed on our website are in British Pounds (GBP).

Any applicable taxes will be clearly displayed at checkout where required.

Payments are securely processed through trusted third-party payment providers. We do not store complete payment card information on our servers.

5. Shipping and Delivery

Information regarding shipping times, processing times, delivery methods, and shipping costs is available in our Shipping Policy.

Delivery times are estimates and may vary due to circumstances beyond our reasonable control.

6. Returns and Refunds

Information regarding returns, cancellations, and refunds is available in our Refund Policy.

Your statutory consumer rights under applicable UK consumer protection laws remain unaffected.

7. Intellectual Property

All content on this website, including but not limited to:

• Text
• Images
• Graphics
• Logos
• Product descriptions
• Website design

is owned by or licensed to REPELIX LIMITED and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or exploit any content from this website without our prior written consent.

8. Acceptable Use

You agree not to:

• Use the website for unlawful purposes;
• Attempt to gain unauthorized access to any part of the website;
• Introduce viruses, malware, or harmful code;
• Interfere with the operation or security of the website;
• Submit false, misleading, or fraudulent information;
• Use the website in a manner that may harm REPELIX, its customers, or other users.

We reserve the right to restrict or terminate access where these Terms are violated.

9. Reviews and User Content

If you submit reviews, comments, photographs, suggestions, or other content to us, you grant REPELIX LIMITED a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, and publish such content for business and marketing purposes.

You confirm that any content you submit:

• Is accurate;
• Does not violate the rights of any third party;
• Does not contain unlawful, offensive, defamatory, or misleading material.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Product Disclaimer

Products sold by REPELIX are intended for lawful and responsible use only.

Product performance may vary depending on environmental conditions, installation, usage, animal behaviour, and other factors beyond our control.

Any guidance, recommendations, or product information provided on this website is for general informational purposes only.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

To the fullest extent permitted by law, REPELIX LIMITED shall not be liable for any indirect, incidental, special, or consequential loss arising from:

• Use of this website;
• Inability to use this website;
• Delays in delivery;
• Use of products purchased through this website.

Our total liability in connection with any claim relating to a product shall not exceed the amount paid for that product.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, security, or privacy practices of any third-party website.

Accessing third-party websites is at your own risk.

14. Changes to These Terms

We reserve the right to update these Terms at any time.

Any changes will be posted on this page with an updated "Last Updated" date.

Continued use of the website following any update constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms or your use of the website shall be subject to the jurisdiction of the courts of England and Wales.

16. Contact Information

If you have any questions regarding these Terms, please contact us:

Email: support@repelix.co.uk

Phone: +447446380031

Business Hours: Monday – Friday | 9:00 AM – 6:00 PM (UK Time)